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The Essential Role of College Advisors in Student Achievement

Exploring the role of college counselors in enhancing accessibility, retention rates, and student well-being, supported by research on academic advice, mental health services, and equity issues.

The Essential Role of College Counselors in Ensuring Student Achievement
The Essential Role of College Counselors in Ensuring Student Achievement

The Essential Role of College Advisors in Student Achievement

In higher education institutions across the United States, a shift towards more proactive and student-centric approaches is underway. One such model, CUNY's ASAP (Accelerated Study in Associates Program), has shown promising results in improving college completion rates and earnings.

ASAP nearly doubled three-year graduation rates in a randomized trial and demonstrated positive earnings effects in replication. The core features of ASAP can be adapted by colleges, including proactive advising, tutoring, clear expectations, and targeted aid supports.

To further enhance student success, colleges are focusing on several key areas. Post counselor ratios are being displayed on institutional dashboards, with a aim to progress towards the 250:1 benchmark, particularly for campuses and schools serving first-generation and low-income students.

Modest but steady gains in persistence and higher three-year completion are being seen where wraparound models take root. These models encompass comprehensive support systems that address academic, personal, and financial challenges faced by students.

One of the strategies to ensure this support is through quick referral channels for students who miss class or appear distressed. These channels are established through shared forms, making it easier for students to receive help when they need it.

Another strategy is the implementation of shorter classroom visits for office hours, tutoring, and exam planning. This approach allows for more frequent and accessible support for students, reducing the likelihood of 'late discovery' credit gaps near graduation due to proactive counseling.

College counselors play a crucial role in this transformation, helping students with academic planning, career steps, and aid forms. They are also instrumental in establishing a feedback loop, sharing anonymized trend data with instructors to tune assignments and calendars, ensuring a more personalized learning experience.

In addition, colleges are focusing on improving mental health services. Faster appointments at counseling centers are being achieved through improved processes, and campus data shows comparable outcomes across in-person, video, and hybrid care. Publish wait times, modality mix, and symptom change using standard tools for mental-health access and outcomes to ensure transparency and accessibility.

Furthermore, a randomized FAFSA (Free Application for Federal Student Aid) experiment found higher filing, higher entry, and stronger persistence when families received direct assistance from counselors. Bake FAFSA completion sessions into the calendar and offer evening or online slots for working families to ensure no one is left behind.

Lastly, expanding gatekeeper coverage through QPR (Question, Persuade, and Refer) or similar training for staff and student leaders is strengthening safety nets and referral speed, ensuring a supportive and safe environment for all students.

In Germany, career counseling is not just an added bonus but an indispensable tool. Choosing a career or course of study is one of the most crucial personal decisions for young people, affecting their future employment, social status, and economic security. Career counseling helps navigate these decisions in a complex, transforming labor market shaped by digital and ecological changes.

In conclusion, by adopting proven student-success models like ASAP, colleges can transform their approach to education, focusing on proactive advising, tutoring, transit/fee supports, and clear expectations to ensure every student has the best chance at success.

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