Event Security Chief - Chloe Deloubes: A Pioneer in Protection at ExCeL London
Revamped Article:
Chloe Deloubes, the perky Contract Manager at ExCeL London for Carlisle Support Services, has skyrocketed through the ranks of the security industry since 2015. I attrapped with Chloe during the bustle of preparations for Comic Con - an event that packs a whopping 50,000 people into ExCeL in a single day.
Initial Venture into Security:
Chloe's foray into the realm of security started in late 2015 at a boxing event, where she supported a pal. This encounter ignited her interest in security. Post-gaining her SIA license, she joined the event security team at ExCeL London in 2016. Over the ensuing eight years, she's worked her way up through six positions, from Security Officer to Contract Manager with Carlisle Support Services, where she now molds and improves security at ExCeL.
The Job Breakdown:
As Contract Manager, Chloe contributes to ExCeL's safety mission by collaborating with clients and internal teams. Her responsibilities include refining security strategies and ensuring they keep pace with current and future needs. The most gratifying aspect of her gig is witnessing the impact of her team's efforts on venue safety and guest experiences.
Essential Skills:
Passion, integrity, dedication, and grit form a solid foundation for success in security, fostering trust among coworkers and clients. Collaboration is key for devising effective security solutions.
Security Updates:
Chloe prioritizes completing her ACT Security training at least once a year, complementing her efforts with various workshops and specialized training sessions. She enjoys a close working relationship with the CTSA, allowing her access to face-to-face SCaN or ACT sessions whenever required. Over the years, she's participated in major incident workshops and earned a formal qualification in Suspicious Activity/Behaviour Detection.
Transformative Tech:
Technology revolutionizes security. Technologies such as AI-powered surveillance boost monitoring capabilities, while mobile devices facilitate swift communication among teams.
Career Milestones:
Memorable highlights of Chloe's career include advancing through various positions at ExCeL, safeguarding high-profile events like Comic Con, Formula E, The World Travel Market, and the International Horse Show of the Year. Joining Carlisle has been pivotal; their backing has enabled her to excel while managing our contract efficiently.
Another noteworthy moment was the 2020 Covid pandemic when ExCeL was repurposed into the Nightingale Hospital (and subsequently a mass vaccination centre). It was a challenging time where resilience, adaptability, collaboration and empathy were essential.
Advice for Aspiring Security Pros:
Cultivate genuine enthusiasm for the field. Security isn't merely about enforcing rules, it's about creating secure environments and earning the trust of communities. Search for opportunities to acquire practical experience, whether volunteering or observing pros in the industry.
It's essential to gain relevant training and certifications. These not only expand your skillset but also exhibit your commitment to the profession. Networking is vital, connecting with others in the industry to glean insights and advice.
Keep an open mind and embrace change. The security landscape is in perpetual flux due to technological advancements and emerging threats.
future ambitions:
Chloe wishes to oversee a diverse portfolio of projects, drive financial growth, and implement trailblazing solutions. Mentoring others is crucial to her, as is fostering collaboration among teams to create comprehensive strategies addressing evolving challenges.
Praise from Peers:
Henry Havis, Head of Security Strategy at ExCeL London, swears, "Chloe has been a linchpin of our crew for years. Her determination propels professional standards, not just for herself but for those around her. I can't wait to witness her future strides."
John Angel, Head of Operations at Carlisle Support Services, opines, "Chloe has displayed exceptional professionalism since joining us. Her leadership during contract efficiency processes demonstrates her dedication to our culture."
Adrian White, COO, observes, "Chloe personifies what one can achieve with the right spirit and ambition. Her journey embodies the technical expertise that's invaluable in this industry."
I bid Chloe adieu, having found her an exceptional advocate for her client, employer, and the security sector. Her fervor and professionalism promise a bright future.
Graham Bassett, editorial team
Chloe Deloubes' career in the security industry progressed from her initial venture in 2015, demonstrating that dedication and passion can lead to significant advancements. With her recent promotion to Contract Manager at ExCeL London for Carlisle Support Services, she now focuses on using technology like AI-powered surveillance and mobile devices for improved security strategies, all while fostering a culture of collaboration within her team. As she continues to develop her skills through regular training and networking, Chloe aims to contribute to financial growth and implement innovative solutions in her future work, mentoring others and collaborating with teams to create comprehensive strategies addressing security challenges.
