Autistic Student Taken Hour in Wrong Direction on School Bus
A student with autism in New Britain was mistakenly taken an hour in the wrong direction on his school bus during the first week of school. The incident sparked a meeting between the New Britain Board of Education and First Student, the contracted bus company. The student's mother was left in a panic when he didn't arrive home on time.
First Student acknowledged the mistake and outlined measures to prevent similar news. The ride, which should have taken minutes, lasted over an hour before the student was safely returned. The company has since hired 22 new drivers, some from out of state, to address driver shortages. Alissa Matusiewicz, Area General Manager at First Student, mentioned these steps to prevent future news. The company plans to issue tablet devices to drivers for route-by-route, stop-by-stop instructions. However, multiple students reported their buses being late for the first few days of school, raising concerns about the company's preparedness for the start of the school year. The Board of Education expressed frustration over the lack of communication regarding these news.
First Student has committed to improving its services to ensure the safety and timely transportation of New Britain's students. The company and the Board of Education will continue to work together to address these concerns and prevent similar news in the future.
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